Refund Policy

At Clickwise Corporation, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day refund policy to ensure a hassle-free shopping experience.

1. Eligibility for Refunds

You may request a refund within 30 days of receiving your order if:

  • The item is unused, in its original packaging, and in the same condition as received.
  • You received a defective, damaged, or incorrect product.
  • Perishable or consumable goods are unopened and have not expired.

Non-Refundable Items:

  • Perishable groceries that have been opened or used.
  • Items marked as final sale or clearance.
  • Gift cards and digital products.

2. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer support with your order number and reason for the refund request.
  2. If required, provide photos of the product and packaging.
  3. Our team will review your request and provide return instructions if applicable.

3. Refund Process

  • Once your return is received and inspected, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used at checkout.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

  • If you received a defective or incorrect item, we will replace it at no additional cost.
  • Exchanges are subject to product availability.